Tuesday, October 15, 2013

The Impact of Social Media on Crisis Management Singapore

A much sought after trainer in the area of social media in Singapore, our Principal Consultant CW Fong has conducted numerous workshops for small business owners and senior managers of several Multi-National Corporations based in Singapore.

One key finding he always shares is that the nature of communication has changed and that anyone dealing with a crisis, must include the following 5 Essential Elements in their crisis communications plan.

a. Open
b. Timely
c. 100% Truthful
d. Internet Present
e. Broadly Communicated

For the full research article, click here.

For enquiries on our full suite of communications service, do visit CW Fong & Associates.
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